Refund Policy

At Smartora, we want you to shop with confidence.

Returns

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order.

Refunds

Once your request is reviewed and approved, your refund will be processed to your original payment method.

Non-Refundable Situations

Refunds may not be available if:

• The product has been used or damaged after delivery.
• The request is made outside the return period.
• The issue is caused by an incorrect shipping address provided at checkout.

Contact Us

If you have any questions about refunds or returns, please contact us through our Contact Us page.